Refund Policy

We understand that not every project works out. Here’s how Veenda handles refunds:

You are eligible for a refund if:

• The creator did not deliver the agreed content.
  
  
• The work is significantly different from what was promised.
  
  
• There is no communication from the creator after payment.
  
  

Refund Process:

1. Submit a refund request via your dashboard within 7 days of delivery.
   
   
2. Provide clear evidence of the issue (chat, file, or service mismatch).
   
   
3. Veenda will review and respond within 5 business days.
   
   

If approved, the refund will be returned to your Veenda wallet or original payment method.

Note: Refunds are not issued simply because you change your mind after receiving work that meets the agreed scope.